Questions & Answers

Awning prices will vary according to size. material. type and complexity. Dimensions. photos and a sketch will help to give budget prices.

Our quotes are free however if there is a long distance to travel we would prefer a commitment of sorts from the client.

The Simple answer is YES- The only exceptions are window awnings and Shadeports, with Shadeports it’s providing they don’t encroach on neighbors property lines. The ultimate decision lies with the client, however. Should you decide to go this route Awnmaster will provide you with a discounted engineering rate and assistance. We will also provide you with Architects to help with the submission process should you not have your own preferred draughts person. The cost hereof is for your account in order to keep it as low as possible.

This depends very much on the size of the job, the complexity of the works involved and the availability of the materials required. Our Standard delivery period is around 4 weeks from date of deposit and all required paperwork, it is imperative that relevant quotes and designs are signed in order to expedite the process as its not only a case of deposit and go.

We generally offer a two-year workmanship guarantee and a 10-year paintwork guarantee to our aluminium products only. This is providing an acceptable method of cleaning is used every three months on areas of the structure that are not exposed to rain. Guarantees to our steel products are negotiated on request. and subject to suppliers guarantees and environmental conditions.

A 50% deposit and the balance on practical completion are our preferred terms.

We have products like our Shadeports. Ventalok awnings and Sun-Adjust Patio covers that are not guaranteed to be 100% waterproof. Our Masterport and Ceiling Structure design is expected to be waterproof and generally is. however one must accept that awnings are an afterthought to the original house design and unforeseen problems can occur from time to time.

Yes. The team leader works and supervises his job. we also have our Operations Manager who will assist on-site where need be. Depending on the installation. the consultant and Operation Manager may be required on-site.

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